jabaji Terms and Conditions

1 General Terms and Introduction

jabaji is an online gaming and betting platform in Bangladesh that provides a safe, fast and entertaining gaming experience. These terms and conditions ("Terms") form a binding agreement between jabaji and users of the platform.

By using jabaji's services you confirm that:

• You are at least 21 years of age;
• You have read and understood these terms in full;
• You agree to comply with all provisions of these terms;
• Online gaming is lawful for you under the laws of your place of residence.

jabaji reserves the right to change these terms at any time. Continuing to use the platform after updated terms are published will be considered acceptance of the changes.

2 Account Registration and Eligibility

The following conditions must be met to become a member of the jabaji platform:

2.1 Age Requirement

Users must be at least 21 years of age to register on the jabaji platform. Minors are strictly prohibited from creating accounts or participating in any gaming activities.

2.2 One Account Policy

Only one account is permitted per person, household, device or IP address. Creating multiple accounts will be treated as bonus fraud, and all associated accounts may be closed with deposited funds forfeited.

2.3 Accuracy of Registration Information

All information provided at registration must be accurate, complete and up to date. Providing false information may result in account termination and forfeiture of deposited funds. Any change in information must be reported to our support team immediately.

2.4 Account Security

It is your responsibility to keep your account password and login details secure. Giving any third party access to your account is prohibited. If you notice any suspicious activity, notify our support team immediately.

3 Account Verification (KYC)

jabaji follows a KYC (Know Your Customer) process to ensure a safe gaming environment.

3.1 Verification Requirements

jabaji may request verification documents in the following situations:

• At the time of the first withdrawal request;
• For transactions involving large amounts;
• If suspicious activity is detected on an account;
• As part of a routine security review.

3.2 Required Documents

Documents that may need to be provided for verification include: National ID Card (NID), passport or driving licence; proof of mobile banking account verification; and any additional information jabaji considers necessary.

4 Deposits and Withdrawals

4.1 Deposits

The following payment methods can be used to deposit funds at jabaji: bKash, Nagad and Rocket. The minimum deposit amount is ৳200 (for each method).

4.2 Withdrawals

The minimum withdrawal amount is ৳500. Standard withdrawal processing time is between 15 minutes and 2 hours. However, this timeframe may vary during verification processes or other reviews.

4.3 Payment Terms

• Withdrawals will only be processed to the same payment method used for the deposit;
• You must use a payment account registered in your own name;
• Transactions using third-party accounts are prohibited;
• If your account has a bonus balance, wagering requirements must be met before a withdrawal can be made.

4.4 Transaction Cancellation

jabaji reserves the right to investigate any suspicious transaction and cancel it if necessary. jabaji reserves the right to recover any funds incorrectly credited due to a technical error.

5 Bonus and Promotion Policy

jabaji offers various bonuses and promotions that apply under specific conditions.

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 will earn a ৳1,500 bonus, giving a total balance of ৳2,500; or depositing ৳14,000 will earn a ৳10,000 bonus, giving a total balance of ৳24,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 20 times (20x). This means you must wager 20 times the bonus amount before it can be withdrawn. For example: a ৳1,500 bonus requires ৳30,000 in wagers.

5.3 Bonus Usage Terms

• Bonuses are valid for a specific period; any unused bonus will be cancelled after expiry;
• Each bonus offer may be claimed once only;
• Separate rules may apply to bets placed with bonus funds;
• jabaji reserves the right to change or cancel any bonus offer at any time;
• Claiming a bonus through fraudulent means will result in account termination and forfeiture of the related funds.

6 Gaming Rules

All games available on the jabaji platform are governed by specific rules.

6.1 Gaming Environment

jabaji offers a variety of games including slots, live casino, fishing games and cricket betting. All games are operated under fair play principles and are secured with SSL encryption.

6.2 Technical Errors

If the outcome of a game is affected by a server outage, internet disconnection or software error, jabaji reserves the right to void that round. In such cases the wagered amount will be refunded.

6.3 Betting Limits

Minimum and maximum bet limits are set for each game or betting market. These limits are displayed and may change at any time.

6.4 Finality of Results

The results of all games are considered final. Results will not be changed unless a technical error is proven.

7 Prohibited Activities

The following activities are strictly prohibited on the jabaji platform:

7.1 Fraudulent Activities

• Using bots, scripts or automated software for gaming;
• Exploiting the bonus or promotion system to gain an unfair advantage;
• Claiming bonuses by creating multiple accounts;
• Money laundering or processing of illegal funds;
• Colluding with other users during play.

7.2 Platform Security Violations

• Attempting to hack jabaji's systems or gain unauthorised access;
• Deploying malware or harmful code;
• Unauthorised use of jabaji's intellectual property.

8 Limitation of Liability

jabaji accepts no liability for the following:

• Losses arising from internet disconnection;
• Losses caused by failure of third-party services;
• Losses caused by issues with the user's own device or software;
• Gaming disruptions caused by unexpected technical outages.

jabaji always strives to maintain service quality, but cannot guarantee uninterrupted 24/7 service.

9 Account Suspension and Closure

9.1 Closure by jabaji

jabaji may suspend or permanently close any account for the following reasons:

• Violation of these terms;
• Evidence of fraud or dishonest activity;
• Providing false registration information;
• Failure to provide verification documents;
• Extended period of account inactivity.

9.2 Closure at User's Request

If a user wishes to close their account, they can contact our 24/7 live chat support or reach us by email. It is important to fulfil any applicable bonus wagering requirements before closing the account; otherwise the bonus balance will be cancelled.

10 Privacy and Data Protection

jabaji gives the highest priority to protecting your personal information. By using our services you agree to our Privacy Policy. Please read the Privacy Policy page for full details on how your information is collected, used and protected.

jabaji uses SSL encryption technology to keep all personal and financial information secure. Your personal information is not shared with third parties, except where required by legal obligation.

11 Responsible Gaming

jabaji firmly believes in responsible gaming. Online gaming is a form of entertainment — it should not be considered a source of income.

11.1 Warning Signs

The following signs may indicate problematic gambling:

• Repeatedly playing to recover lost money;
• Betting beyond one's means;
• Family or social relationships being harmed due to gaming;
• Being unable to control gaming.

11.2 Self-Exclusion Feature

jabaji allows users to temporarily or permanently restrict their accounts. To learn more, visit our Responsible Gaming page or contact 24/7 live chat support.

12 Dispute Resolution

Any disagreements or complaints will be resolved through the following process:

12.1 Initial Complaint

First, submit your complaint to our 24/7 live chat support. Our support team will try to resolve your issue as quickly as possible.

12.2 Formal Complaint

If the issue is not resolved through live chat, send a detailed complaint email to [email protected]. Include your account details, a description of the incident, and any relevant screenshots (if available).

12.3 Final Decision

In all disputes, jabaji's decision shall be considered final. However, jabaji commits to reviewing all complaints fairly and transparently at all times.

13 Terms & Conditions Changes

jabaji reserves the right to modify these terms and conditions at any time. Members will be notified of significant changes. Continued use of the platform after updated terms are published will be considered as your agreement to the changes.

The date of the latest terms and conditions is noted at the top of this page. You are advised to visit this page regularly to stay up to date.

14 Contact

If you have any questions or comments about these terms and conditions, please get in touch with us:

• Live Chat: Speak with us directly via 24/7 support chat
• Email: [email protected]

Our support team is available in Bengali 24 hours a day, 7 days a week to serve you.